Exchanges

*Items indicated as "on final sale", bodysuits, hats, socks, bralettes, and jewelry are non-exchangeable and non-refundable.

We hope you are satisfied with your online purchase. However, if you are not, we will be happy to take back the item(s) in question.

Exchanges

For an exchange only, you can come to one of our boutiques. However, it is not possible to obtain a refund in our boutiques. Only exchanges are possible. We do not accept items on final sale, bodysuits, hats, socks, bralettes or jewellery. You have 10 days following the date of your purchase to make an exchange. We allow exchanges provided that:

  • You have your original web receipt.
  • The label is still attached to the item.
  • The item has not been worn or washed.

Exceptions following the situation of COVID-19

Closing of our boutiques

In light of COVID-19, our top priority is to ensure the safety and health of our staff and our loyal customers. Under the current circumstances, Colori has made the difficult decision to close its stores indefinitely.

In-Store Web Exchanges

We will allow exchanges, up to 20 days after the official re-opening of our shops, on condition that :

  • You have your original web receipt.
  • That the label is still attached to the item.
  • The item has not been worn or washed.
  • That your purchase was made after March 1st, 2020.

Open online store 24/7

Despite the fact that we will miss your presence, our online boutique remains operational. Discover our new products daily. Allow us to give you a break from the news by taking advantage of a 20% discount on everything online.

Free Returns

In order to compensate for the current situation, we offer free returns. Please see the "Free Returns and Refunds" section above.

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